Help & Support

Welcome to the PDFtoWord Help Center. Here you'll find answers to common questions and resources to help you get the most out of our PDF to Word conversion service.

Quick Start Guide

  1. Click the "Upload PDF" button or drag and drop your PDF file
  2. Wait for the conversion to complete (usually takes a few seconds)
  3. Click the "Download" button to save your Word document
  4. Your file will be automatically deleted from our servers after 1 hour

Frequently Asked Questions

Is PDFtoWord free to use?

Yes, PDFtoWord is completely free to use. You can convert your PDF files to Word documents without any cost or registration required.

How secure is my data?

Your privacy is our top priority. All uploaded files are automatically deleted from our servers after 1 hour. We use SSL encryption to protect your data during transfer.

What file formats are supported?

Currently, we support converting from PDF to Word (.docx) format. The output will be a fully editable Word document that maintains your original formatting.

Is there a file size limit?

Yes, the maximum file size is 10MB. For larger files, we recommend using a desktop PDF converter or splitting the PDF into smaller parts.

The conversion didn't work. What should I do?

If you're having trouble with the conversion, please try the following:

  • Make sure your PDF is not password protected
  • Check that the file is not corrupted
  • Try converting a different PDF file to see if the issue persists
  • Clear your browser cache and try again

Troubleshooting

The download doesn't start

If the download doesn't start automatically, try right-clicking the download button and selecting "Save link as..." or check your browser's download folder for the file.

The formatting looks wrong

Some complex PDFs with unusual formatting might not convert perfectly. For best results, try using simple, text-based PDFs without complex layouts or images.

Contact Support

Can't find what you're looking for? Our support team is here to help!

Email: support@swift2word.com

We typically respond to all inquiries within 24-48 hours. Please include as much detail as possible about your issue, including any error messages you may have received.